Red River Behavioral

“This place has no security. Patients are allowed to roam the Halls. People are able to sneak things in and out because there's no cameras to watch What patients do. Doors are left open on the inside and every now and then exterior doors are left open and even Windows get unlocked. The staff can get away with anything because there's no oversight or surveillance. If they abuse a patient or something bad happens they simply accuse the patient and then will not even release medical records when requested. Do not go here or put anybody here if you do not want them abused or having access to contraband from the outside.”

“When a family member was admitted to this amazing facility we were cautious and worried due to our last experience with a ward in the Baton Rouge area. Our worries could not have been eased any more due to the outstanding communication skills of the employees at Red River. They returned calls swiftly and attempted to provide us with answers and options that were specifically fit to my relative’s case. While we are located 4 hours away from the institution, the staff eagerly updated us and allowed our family member to communicate with us as well. With other extenuating circumstances in our lives right now, they attempted to make every conversation and transportation as easy as possible. Red River also diagnosed the relative with a third disability that two other behavioral centers over looked. The support that Red River has provided us with has demonstrated the individual empathy the facility has for patients. Compared to the other facility my relative has been to within the past month, Red River cares more about the individual than the potential to increase a rate of patients. We could not be more pleased.”

“My mother was admitted for medication adjustment in Feb. She did her two weeks, and is doing quite well. The problems I had was she has dementia and has to be reminded to do things, such as brush teeth, put in or take out hearing aids. She has rechargeable hearing aids, and they where not charged while there, even though I provided charger. So one of them was lost. She had only had them 2 weeks. So if you place a love one there, keep hearing aids, as they are not responsible if lost.”

“If your seeking an alternative placement for your elderly loved one during a psyciatric need, this center has an exceptional and professional level of care from the clerical to the clinical team, willingly assisting families from admission to discharge.”