Psychiatric Services at Brookstone

“I called and asked first upfront. Do you take Medicare, Tricare’s and VA. The girl said they do take the first two. Had my video appointment and they sent me a kit for testing (DNA) I think. I don’t know because the first thing I seen was documents requesting my bank info and routing number. The reason they claim is payment from the insurance can take sometime. What they didn’t know is I worked in just about every hospital administration position over 23 years you can work. I have my advanced degree in health administration. I told her that this was shady and then gave them my background and strangely enough the three times I have spoken to them I could get a straight answer or a document from them stating there billing policies. This is for the group. If your provider is an “ in network provider it means that they have an agreement with your insurance companies. It’s called an explanation of Benifits. This is the legal document that the provider has with the insurance company that they only get a set amount for services and that’s it. If they bill you it’s called balanced billing and it is illegal. To the extent the organization can be prosecuted busy the state visas a congressional complaint to your congressmen and the office of the AG and IG.”

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