Michigan Counseling Group

“I emphatically do not recommend! No Stars. Note: I am a Bachelor's-prepared professional and have a 45-year career which emphasizes therapeutic listening. I know what I speak of. From start to finish, my experience showed extremely lacking professionalism. I had an appointment to discuss personal concerns. There was no one at the reception desk; the office was hot, with carpeting with loose pulled carpet fibers, wall hangings just propped up against the wall in the lobby and office area. Black, grimy fingerprints on the door leading back to counseling rooms- not a welcoming first impression at all. After more than 5 minutes sitting alone in the lobby, I was escorted by the counselor back to the counseling room where the counselor sat at a press board desk which had the finish badly worn off. The counselor sat across the room as I sat on a sofa that was also badly worn. She sat slouched in her desk chair with her bottled beverage, while I again mentioned the warmth of the room. No Kleenex in sight; the ceiling light was bright and harsh. I felt like I was in an interrogation room rather than a therapeutic environment. I freely offered my concerns regarding some family dynamics. She replied numerous times in a non-therapeutic way when I was discussing my primary concern. She stated things like (paraphrasing) " Why is she(she-an integral and loving person who is invested and also concerned about the dynamics ) contacting you? Why doesn't she make the effort to find out herself if she's so worried?" And, "It's not your responsibility to be concerned about other people's decisions and challenges" I was repeatedly asking for some tools I might use to help the dynamics, thus relieving my stress and anxiety. I felt like I was being scolded rather than heard and supported. She did finally offer 2 tools/suggestions/talking points I might try regarding my family dynamic concerns. When the hour was over, she walked me to the lobby door stood there as I made my way out the front door. As I got in my car, trying to figure out what just happened, I realized there was no offer for another appointment. I will not go back, and feel sorry for someone who visits who has never sought therapy before.”

“This place is an absolute joke, read the reviews before doing any type of business with Michigan counseling group. They are disorganized, disingenuous & starkly unprofessional. DO NOT USE”

“If you need actual need help don't go here. They like to bill insurances for 60 min visits when they only see you for 30. Choosing this place for help really only make the situation worse. Don’t make the same mistakes I did. The office manager is extremely rude and was literally arguing and yelling at me over the phone and kept hanging up on me while I was trying to conduct business. When I was calling and I was very nice and pleasant to her was just trying to get my bill settled after I gave her my insurance information. Did not even receive the full service I should have received from this company. The way they conduct business here is really alarming to me but now also understand why people struggling never get the proper help. This is the help available and it is sad. I will not recommend anybody to ever go here so please read the reviews before you attend this clinic it is very unprofessional and you will never get The help that you need that you the manager is very rude mean unprofessional and horrible attitude I will never ever recommend this clinic to anyone I give them a zero and no stars I will not even allow my dog to go here if he needed help this is the worst place I have ever deal with in my life dealing with business and I will be calling the city and making a complaint on this company about the horrible service and unprofessional customer service I received”

“Came in the office and waited 20 minutes because no one was at the desk , had to call them in the back room to get someone to come up, like most mental health workers he appeared visually and audibly annoyed he has to do his job from eye rolling to sighs, I tried to setup a mental health evaluation in a certain time frame, he said that it was possible he sifted around for a couple minutes then I was told to call back tomorrow and given a card. I call back tomorrow and they’re booked till February. Another prime example of why there’s a mental health crisis going on, the workers are worse than a Walmart employee and offer little to no help as usual”