Geisinger Therapy Services Lock Haven

“This office is more than a joke. Every time you go in they never diagnose your problems. Just refer you to someone/somewhere else. Happened twice in the last year. Called in on a Monday, for some troubles I was having over the weekend. To see if I could come in, or get a prescription over the phone. They called me back, but I was at work and missed it. I called the number they asked me to in the voicemail over 5 times and each time I sat on their wait period for over a half hour waiting for someone to answer. So never got my problem fixed till I went and saw someone else. Who was able to help me the same day I called! Scheduled an appointment over a year out with them. Received a letter in the mail, two months before my appointment telling me it was cancelled. And I needed to call to reschedule. Honestly. Worst service ever. I will be switching doctors.”

“I wish I would have read the reviews before ever stepping foot in this poor excuse of an establishment. First of all, I went to them to because my whole body became numb randomly last November. They ended up trying to rule out different possible diagnoses. He ended up having me take a carpal tunnel test. I had this (very painful) testing done and waited on the results. I never got them so I went ahead and went to my follow up/check up that was scheduled for this issue months later only to find out that they never got the results back and I wasted paying a copay for him to ask me if I needed anything else... I still have no idea why i had numbness for over 3 months. The "doctor" deemed it a "medical mystery" and i still dont know what happened. They already put that bill into collections. The test was expensive, not covered by my insurance and i wasnt paying for something I never got the results of. This is just one of many issues I had with them. There were other tests and procedures done that were absolutely unnecessary. This place needs to be closed down.”

“Apparently Patience is not your virtue. I've been going to this office over 30 years and the wait time is less than 30 minutes WHICH is a code every doctor office uses these days! If you want a quick in and out assessment, go find a Veterinarian but don't talk negative about this office.”

“I was in the waiting room only about 5 minutes before I was called back. The LPN was very efficient and nice. I waited then for the PA maybe 10 or 15 minutes but I don't feel that's unreasonable at all. My PA was very efficient and nice. I waited maybe 5 minutes for lab work. I like it here and never once encountered anyone who was rude.”