Sandhills Best Care

“I really enjoy coming to this clinic. From the moment you walk in, the front desk staff are friendly, welcoming, and helpful. They greet you with a smile and make the check-in process easy, which sets the tone for the whole visit. The medical assistants are amazing too! They’re professional and caring, but they also have such great personalities. We laugh, joke, and have good conversations, and they always make you feel comfortable instead of making the appointment feel so serious or stressful. The providers are wonderful as well. They actually listen, take their time, answer questions, and make sure you understand your care. I also appreciate how seriously they take mental health and make you feel comfortable talking about both your physical and mental well being without judgment. From the front desk staff to the medical assistants and providers, you can tell this clinic has a team that genuinely cares about their patients. It’s a welcoming environment where you can receive great care, have a few laughs, and leave feeling like you were actually heard and cared for. Definitely a great team!”

“I got a therapist for about two months here. Since then I’ve been asking for appointments from them. Which they have made me sit in a telehealth call for over 30 minutes just for them to tell me my therapist is busy with another patient. Same with doctors. I don’t even go often unless I know something is really wrong yet they’ve canceled 90% of ALL my appointments. I have NEVER felt heard as a patient here. And I feel like my time has ALWAYS been wasted. There has never been a time when I walked out of this place and felt SATISIFIED. They will usually tell you (if you’re a woman) that most of your problems come from periods or that “they don’t know what’s going on”. IM TIRED OF DOCTORS OFFICES TREATING THEIR PATIENTS THIS WAY!!! Yall are PAID do this stuff and yet yall NEVER do why your paid for. SHAME ON ALL OF YOU.”

“Came to the office today with a family member for their appointment and everyone was so friendly and kind. From the front desk, doctors and lab techs everyone was very welcoming. I will be changing my doctor. Thank you for treating my family with respect and kindness.”

“I have been with this practice for three years and they have been very inconsistent. If you need real mental health treatment, I would look elsewhere. I haven’t been able to find a consistent provider for the past year. I had two appointments with a new one, then got waitlisted because her next available appointment was 6 weeks out because her schedule was flooded with new patients. And I have had this issue with every provider I’ve had. They don’t have the time and attention for the patients that they have.”