Ridgeview Behavioral Health Services

“I’ve used their services before but most recently when I tried going back for therapy. I went and got told to wait, I met with 2 people and my intake was 3 hours. It was only after I came back 4 days after not getting a call back they promised that they bothered to tell me there would be a waitlist. I’m grateful people are able to get help here but I’ve had too many instances where something wasn’t communicated properly through this building and I was left waiting and wondering if I’d get a response. I would not recommend this to a loved one unless they don’t wanna drive to Knox. The staff care more than most facilities and are educated but the system is flawed.”

“I recently got back into ridgeview things were good at first but I was requesting anger management for like a couple months for my court and then I call back and suddenly they say they don’t have the recommendation and that since I missed one of my med appointments (due to not having a ride) they couldn’t write any letter to the courts about it. The way the lady on the phone spoke to me was just sorta rude about it even though it wasn’t like I missed the appointment on purpose and I know I called months in advance for the anger management this isn’t cool because I really did need the anger management done before court and I now have to pay to take the class.”

“My experience was wonderful. The girl who did my intake paperwork was an angel. Her name was Jennifer. She explained everything so that it was easy to understand and made me feel so peaceful. Walking through the door to get help was so hard, but she made it easy. She reminded me that no matter where I am in life that I am still wanted and loved . Sobriety isn’t easy, but she is 100 percent the reason I am alive. Sometimes all you need is one person to remind you how loved and wanted you are and she is as that person for me. That day could have easy ended differently, but she changed something in me. Thankful for Ridgeview. The world needs more people like her.”

“The people who work here really care about you and helping you. The drs work with you and actually take what you say seriously. I’m very thankful and grateful for the support and encouragement that you’ve given me and no hospital food is great but they really try here. I just wanna say thank you so much for everything you’ve done to help me. I really respect this place and recommend it”