Parkview Behavioral Health Institute - Park Center

“This place does not care about patients. They overmedicated my wife which was confirmed by multiple other doctors and after I reached out with concerns about the medication they raised her dose and sent her into a manic episode which caused a life threatening car crash. They show no remorse for not listening to my concerns and continue to request payment for their unreasonable service. They medications they were mixing were interacting and when that combination is taken it is supposed to be closely monitored. It took 4 months for them to reach out and see how she was doing.”

“I am very pleased with the care I am receiving at PBH in Decatur. I went to another facility in my area and felt like I was a experiment because they couldn’t get my medications right. The last counselor that I had their seemed like she didn’t have much experience with adult problems. My counselor here at PBH not only is listening to the train wreck my life has become, but she’s giving me the tools to get things back on track. Highly, highly recommend!!! And the NP actually know what she is doing and let’s me make decision about my care. It’s nice to know that my voice is not only being heard but respected.”

“Variety of mental health services available on outpatient basis. 24 hour advance notification required for appointments unable to be attended by consumer. Failure to provide advance cancellation results in policy of non ability to reschedule future appointment. Future appointments must be on a "walk-in" basis, depending on chance of available time openings during certain hours. It is very important and necessary to make every effort to keep or cancel scheduled appointments in advance. Especially known unable to attend or have no intention to keep the scheduled appointment. There are normally consumers waiting or needing appointments cancelled in advance. Fees depend on income and sliding scale. Medicare and Indiana Medicaid accepted, also private insurance accepted with prior arrangement. Psychiatric Outpatient provider available for medication needs weekly when necessary at this location when possible.”

“Forgot me now...councler are unhappy and leaveing due pay atleast couple have told me thats reason their leaveing Plus Cant keep councler to find out basicaly were most of them lattly are just before finshing school or just finshed but got do so many hours.Now forgotten me.They were to find me new councler 3 wks ago. Forgotten. Great feeling NOT... Mark i talked to beging of Oct about issues. As i let him know 2 councler in past 10 yrs have brought up money being part of reason less pay why leaveing.. Gave alot feed back he wanted bring up to head person but mark is still pretty high up and in charge of alot things. Will list below after my point. After mutiple issues i had 2 councler in 45 day period. Was waiting past 3 omost 4 weeks to be reassigned councler due to councler leaveing again after haveing her 1 sesion she was at park center less then a month and after going make my second sesion seem on oct 9th. Nov 2 found out she was leaveing beging Dec they asked me stay with her i said no i am not going to have sesion with councler i didn't care for at my first session why put off second due to i couldnt trust due to keep being thrown threw loops prior. When i found she wasnt even going mange last 4 months their. Well they tryed push me then lady at front want me more likely see tyler verse sandy so assume sandy was going leave sometime after deanna dec 6 i think she left.. But i was never asgined to tyler or sandy and its now Dec 9th. Plus deanna karla when she left both said i might want find councler out park center if i didnt want consantly keep looseimg councler go else were.Plus few other people but i dont want anyone them to loose their job. But odd they told me get out parkcenter. I even had dr outside park center tell me go else were or i will keep haveing deal with this to. They had issues for 12 yrs but past 2 has been some of the worst omost like it was 10 yrs ago. I did metchion mark that if we have asgiment then they let you pick councler. Why not have a list of strength and personality. To help paient choose. Because when they have enough councler they ussualy ask say we have blah blah ect. But we dont know their speicality and the other councler doing asisment dont either. The person doing asisment is one that ussualy matches you or previous councler before leaveing but they didnt do it that way. Or switch you if just not right fit. If had description we would get idea.. If stuck short period time atleast we knew about councler some. So we could get farther in are sesions. But alot councler are jusr doing clinicals”