North Country Community Mental Health

“If it allowed me to leave zero stars I would. This place is extremely unprofessional. I have never been treated with such blatant disrespect. Nicole at the Gaylord CMH intake office is the rudest, unfriendliest and unprofessional individual I have ever met. Twice now Nicole has gone out of her way to inform me with brazen discontemp that, she, rather CMH will not assist my elderly mother whom is in desperate need of mental health services. Instead of trying to assist in any way, or even point us in the right direction for my mother's newly early onset dementia, Nicole instead said outright that they wouldn't be able to offer her services, not offering any attempt at assistance or even trying to do an intake for her. I would highly recommend that Nicole be taught how to treat any and all clients and/or patients with dignity and respect. It's sad that the establishment as a whole is tarnished by the first employee you encounter.”

“Before I came here no counselors would see me. The lady I speak to you is extremely nice and caring. I believe they want what’s best for me and for me to better myself. Whereas a lot of places just wanna use people as guinea pigs where as this one doesn’t.”

“Listening to clients from the first phone call should be a priority in mental health. Ignoring the clients input really damages any credibility in their eyes.”

“This CMH is awesome!! They work their fingers to the bone for their clients. Love love love them all!”