Mount St. Mary's Health Center Lockport

“I’ve been going to Dr. Molly Sheron since around 2018 the office in Amherst used to be great! Friendly staff and nice people she recently has moved and joined Mt St Mary’s health center (the new hospital location in Lockport) ever since then I’ve had nothing but problems the number they claim to have doesn’t connect you to their office yet the old number does??? I’ve asked about it the people at the front desk are clueless and RUDE specifically Roseanna who during a phone call cut me off in the middle of the sentence and hung up the phone on me for NO reason if you hate your job that much why are you working there? Because of this call I was discharged from the office what a joke”

“Jennifer is extremely rude and nasty, if you are that miserable at your job just quit. Provided zero help. Wasn't knowledgeable at all yet acted like a know it all.”

“Beware! My OBGYN (Dr. Molly Sheron) that I’ve been with for over a decade recently moved and joined the Mount St Mary’s Network. Now that she’s part of their network, I now have to pay TWO co pays, one to her office, and $190 to the hospital. I tried disputing with Catholic Health and they told me the hospital has the right to charge me in addition to her office because she’s part of their network. I also contacted my doctor but this remains unresolved. If I knew I would be charged over $200 out of pocket for a 5 minute med check (blood pressure check and a script), a service that used to be FREE when she was at her prior location, I would’ve switched doctors when she moved. This is a deceptive practice to charge women over $200 out of pocket for a scheduled routine med check.”

“Not sure why people are having issues here. I've been with Dr Joe since the Brockton dr clinic opened and Dr Basra since she first began working there. My experience has been nothing short of amazing and I love all the staff there. I always feel listened to and like my needs are met. I'm happy for them being able to move to the new location at 6001 Shimer dr because it means so many more people will have access to wonderful doctors and top notch Healthcare! Please don't let bad reviews from frustrated people cause you to miss out on a compassionate Healthcare team. I really can't say enough good things about them! I'm someone with a lot of health issues and the doctors have been compassionate and proactive when new issues arise. I'd even go so far as to say they are the best doctors I've ever had! Just be sure to tell them what you need the appointment for when scheduling, especially if it includes paperwork since they do need to allot for time to complete it.”