DePaul Community Health Centers - Kenner

“I would like to very thankful to Nurse Ms Jenice (apologies if the spelling is incorrect). She was exceptionally friendly, kind, and helpful throughout our visit. She is very patience and took the time to explain everything clearly and thoroughly until we fully understood. Her warm and compassionate approach made us feel comfortable and well cared for. Thank you very Nurse Ms Jenice, 🙏🙏🙏”

“Due to insurance changes, I was forced to find a new healthcare provider and scheduled an appointment with Dr. Anthony at DePaul Community Health Centers - Kenner. Unfortunately, my experience with Dr. Anthony was underwhelming. During our visit in late February, I spent more time discussing my health concerns with a physician assistant student than with the doctor herself. Dr. Anthony seemed detached and uninterested, only engaging with me long enough to write prescriptions. Her bedside manner was lacking, and she appeared unhappy in her role as a medical doctor. I had scheduled a follow-up appointment for this month but stopped by the office today to request lab work. I was astonished to learn that the clinic requires patients to schedule separate appointments for lab work and to discuss the results, charging for both visits. I expressed my frustration to the office manager, explaining that it made more sense to order the lab work first and then discuss the results with the doctor. However, this logical approach seemed to elude the office manager, highlighting the clinic's prioritization of profits over patient care. Disillusioned with the clinic's focus on the bottom line, I canceled all my appointments and requested my records. I will return to my original doctor, even if it means paying out of pocket. This experience has reinforced my belief that our healthcare system is broken, prioritizing profits over people, and perpetuating a harmful and inhumane approach to healthcare.”

“Daughters of Charity in Kenner is such a convenient clinic to go to in Kenner. I’ve been going to the Kenner location since 2018 and Dr. Anthony was the physician that treated me. She’s so professional and very empathetic towards her patients. I’ve never came across a doctor who listens to their patients and also advocates for their patients. I absolutely love Dr. Anthony she listens and comes up with a plan of treatment and discusses the treatment plans. She’s such a phenomenal doctor, women, and human being! The staff at the Kenner location is amazing the one that sticks out the most to me is Sara the receptionist she has worked me on so many occasions or if not next day appointment. Sara is so patient with me and very understanding and goes up and beyond to help not only me to other patients as well. I’ve seen her first hand how she interacts with patients and she’s very kind and goes that extra mile to help a patient whether it’s an appointment or it’s directions to a pharmacy. It’s the little things that makes this clinic amazing!! Love the staff and love my doctor!!”

“I switched to this office because it was closer to home. I have had very mixed experiences. There have been times I’ve made a 8 am Appointment and the Dr did not Ben arrive until after 9/9:30. The Healow portal is a joke! I’ve sent messages there and have never gotten a response! The icing on the cake is a referral was submitted back in August, I have not heard anything yet! When I call I get The same response, they have not gotten to it yet! This is unacceptable! I will be looking for a new providers office! Also the telehealth appointments are a waste of time! You will wait the same amount of time for the provider either way!”