Access Health Louisiana | Kenner Community Health Center

“Cynthia Nelson was an incredible help throughout the entire Medicaid application process. She guided me every step of the way, answered all my questions, and truly went above and beyond to make sure everything was handled correctly. Her kindness, patience, and dedication made a stressful process so much easier. I’m very grateful for all of her help.”

“Completely unacceptable. My first visit was cancelled with no prior warning and my practitioner was several hours late for my next appointment. I have been waiting since Nov 18 for him to complete a prior authorization for my medication and it still has not happened. My pharmacy has called and I called twice. Second call was more than a week ago and they have still not called me back. Meanwhile, I don’t have my meds.”

“Great place with excellent service, Dr Sam Obgartel Is great and caring, very professional and compassionate, Mrs Myrna same as well , always taken their job seriously and great work ethic, it’s a great place for people with low income and poor people, only they probably need a bigger facility, is kind of small for all the people that go now, and it’s hard to get an appointment at times cause of volume of people.”

“Wic department never answer the phone i always have to go up there to change and appt if i have to bc they don’t even let you do the app. currently going up there now to reschedule my appointment it’s ridiculous and inconvenient. and when you call the center they always say “they may be busy” transfer me and they still don’t answer, give me the number and they still don’t answer literally been calling them for months to change and appt. it’s a shame.”