Denton County MHMR Center

“⭐⭐⭐⭐⭐ I want to give a huge thank you to the team at Denton County MHMR, especially Megan at reception. The receptionist staff is always kind, welcoming, and professional, but Megan truly went above and beyond for me. I was having trouble getting an appointment with a nurse for a medication refill. After waiting in the lobby for over an hour, I was told that the nursing department wanted me to go home and leave a voicemail. I do understand the nurses stay extremely busy and work hard, I was feeling discouraged and wasn't sure what to do next. Before I left, Megan stopped me and said, "Hold up, don't leave and drive home yet. Let me speak to a manager." A few minutes later, everything was resolved. I was able to get my medication refill and head home relieved. It had been a rough week, and seeing someone take the time to genuinely help me when they didn't have to really meant a lot. Megan's kindness and initiative made a difficult situation so much better. Thank you, Megan, and thank you to all the staff at Denton County MHMR. Every employee I've interacted with has been awesome, and I'm grateful for the care and support you provide to all of us.”

“I have not had any issues thankfully with MHMR. I only gave 4 stars because both my case manager and my provider whom I liked have left. No complaints about the new people I’m seeing tho. Dr. Shali George was great to work with!”

“Wilfully neglectful, do not take your child anywhere near here. My son had been going here for almost 2 years, on and off different types of medication. The medication my son is currently on he has documented violent outbursts. Dr Nekkalapu is negligent and unprofessional. Watch yourselves with Ceria hurt also her and her team are only going to look out for themselves. Plz keep yourselves/ kids safe out there yall! Edit (to respond to their comment) - I went through the client advocate process many times with no help at all. I assume all of the reviewers have as well. The “Client Advocate” is only in place to protect the employees and business and not the patients. Shame on you MHMR! People, including children, come to you at their most vulnerable and you make it worse for them.”

“Denton Mhmr has me constantly battling with them over my care. They constantly have you traveling into the clinic. Which is impossible if you don't have income. They don't reach out if you miss something to check in. The negligence of being in and out of medications leave you in constant crisis. It has crippled my mental health due to whiplash of on medication and withdrawals. So expect hell with this place because they don't care. They don't care. Had to navigate resource and actions that got you dangerously close to oblivion. Again I find myself in withdrawal because they cannot zoom meet or refuse to be available for patients. I ended up in the hospital due to withdrawal because they didn't give me a provider appointment. Prepare to be miserable. Prepare for constant crisis”