Big Rapids Counseling

“Therapist was good. Office policies are bad in regards to cancelation and communication. Unfortunately my husband was in a roll over accident that resulted in a totalled pickup. Thank God he was only bruised and sore and did not die. I canceled our appointment for the following day within the allotted time requirements due to his shock, shakiness, and very sore body. I was NOT told that this would result in the office terminating us from their services. They said we were both emailed: we were not. I also did not receive the mailing they claim to have sent. Very disappointed to reach out for help and be denied when trying to schedule. And also very disappointed that a roll over accident that easily could have resulted in death - was not granted any sort of grace.”

“I love vusiting with Caroline. She has been very helpful to me.”

“I’ve been seeing Caroline for years. I started in college took a two year break and she welcomed me back with open arms and was helpful before I left and even more so now. The self growth I’ve gained through her has been awesome. The fact that you can text them make things 100x easier, it’s a lot easier to answer a text inconspicuously vs answering phone call. Just saying. 10/10 would recommend to anyone and everyone.”

“I don’t know what school these therapist went to but they sound so uneducated , they don’t talk or help you through your problems and just make them worse and make you feel bad about it . This place honestly should be shut down . Seems like these therapist don’t like to do their jobs anyways.”