Alex Central Health Center

“Was a great experience. The ladies were polite and to the point and easy to talk to .. Very professional”

“Pediatrician Gawrys-Strand is great and deserves 5 stars, but the nurses here are hit or miss. Most have been amazing, but we’ve had really bad experiences with two nurses here so far. One nurse, a few months ago, kept making pretty rude and insensitive comments about how she “could never do twins” and “better you than me” and “twins would be the worst” as if she wasn’t talking about my actual children who I love dearly. A separate nurse during our most recent visit dropped one of my baby’s head (while I was holding her twin) on the edge of the metal scale! I’m still angry about this and don’t know what to do. I’m glad she’s okay but she was very scared and THATS MY BABY and I’m angry because there’s YOU SHOULD NOT WORK AROUND KIDS IF YOU ARE CARELESS AROUND KIDS. That same nurse was very cold-mannered and didn’t apologize at all. Thankfully a really wonderful nurse stepped in and took over (she was dressed as Wonder Woman for Halloween) and she was very empathetic of the situation and, if I’m honest she helped calm both my babies down AND me, because I was livid. But nurse with short curly brown hair—don’t trust her around your kids.”

“The first impression I had of the doctor was terrible and I didn’t want to go back. Being on Medicaid, choices are very limited. I was forced to stay because I couldn’t find anywhere else accepting new patients. Now, I love the doctor. He really does care about his patients. My daughter missed an appointment without rescheduling and he told me about it so that I can get her to come in, of course, after checking to make sure it was ok to discuss her medical issues with me. Then, I unknowingly missed an appointment and he had the nurse call me to reschedule. He’s the ONLY doctor that I have ever had who seemed to actually care. Honestly, I am pretty happy with the way things have turned out. I will continue to see him as long as it’s possible.”

“They are getting two stars only because my granddaughter loved the Dr, which is why we continued to take her there even after we moved much farther away. The staff have never been terribly friendly. Today we where five minutes late after a thirty minute drive and after being stuck behind an accident, they would not see my 3 yr old granddaughter. She bawled. Not going back. Life happens. I could understand if a patient was late more than once... Or very late. But five minutes??? Seemed just spiteful. No one wants a spiteful PEDIATRICIAN.”