Advantage Behavioral Health

“If you need counseling soon within the next few months, do not go here. My 16 year old son has done two different assessments, one online for an hour, another one in person for an hour and then they told us someone would reach out to start the therapy. Well a month went by. We still didn't hear from anyone so we reach out this morning and they tell us oh there's an extensive wait list. They said he's on the list so hopefully we can get some more therapist to see him in the future. Instead of letting us know if not at the last appointment; on the telephone that he wouldn't be getting seen anytime soon we would have been moved on. So just an FYI if you really need therapy for your teenager, do not go here because they will not be seen anytime soon.”

“I have been seeing Craig for many many years. He is an amazing counselor and deserves 5+ stars. I cant stress enough how Craig is an Angel in disguise. Advantage Behavorial as a whole has become worthless though hence the 1 star. The psychiatrist won't listen to patients which leads to misdiagnoses, which results in the wrong medication being prescribed and then still refuses to listen when you tell them how horrible the medicine was. I have ADHD and they swore i was bipolar. We wont speak about how detrimental bipolar medicine was. I had to go to a different psychiatrist for testing because Advantage straight up refused to test stating they knew what they were talking about and that my Primary Care doctor was wrong. Trying to schedule an appointment is a nightmare. I've been trying for 3 WEEKS! Someone finally answered today instead of sending me to voice-mail and they were very rude and short with me and then connected me with the wrong counselor. Because of this, I'm heartbroken that I will have to find a new counselor since I can't make an appointment to see the same one I've been with for 23 years.”

“I would like to start by saying in the past I have actually referred friends and family to Advantage in Winder. I have used their services for my medications and an awesome counselor for years. I have never had an issue with a doctor or nurse there or my counselor Craig and to this date that hasn't changed. But unfortunately the way it organized has changed and totally become unprofessional. You can no longer deal with the office that you go to. If you have a problem or cannot make an appointment you have to go the 800 service and they never answer. Then when they do answer are rather short and hateful. Taking the patients right to deal with the office they recieve their assistance through and the people they are accustomed to dealing with has proven to be a mistake. The service provided is not worth the hassle now.”

“This place is a joke, and I should have known because I work for a different CSU and it's a joke too. Dr okopala was my "psychiatrist" and then couldn't think of a medicine to put me on because I already take Seroquel. She finally decided I should stop taking that and take caplayta. Which made me 1000% worse. I couldn't even walk. I asked if stopping my high dose of Seroquel (300mg) was a good idea I've been on it for 5 years. She said probably not. I asked her what she thought my diagnosis was and she listed the exact 4 I told her I had already been diagnosed with and they were wrong. After all that I asked her for another for work since I've been out for two weeks with psychosis. She said she didn't do that. I told her I work in a crisis unit! I can't even create functional sentences. She said I could get the transcript because she said I should stay home till my meds start working. So I got the transcript and not a word she said was on there. And only half of what I said was on their right. Oh and then magically I get to see her next week instead of 30 days away. I'm gonna have a few harsh words with her this time. Or ask for another Dr who I can pronounce their name at least. And all those 5 star ratings with no explanation are either employees or fake accounts”