Willow Oak Community Behavioral Health Center, Inc.

“I've not been here but from what I've read on the reviews, I felt the need to say something because I'm going through it. And these people need to stop putting such a stigma around prescribing medication that helps people with mental health issues giving a patient the medication that they already know has gotten them through episodes in the past. we already feel hopeless walkingthrough that door..When they get there\nAnd I am glad I read the reviews. If you never had a mental health situation , It is impossible for you to understand what we go through. And the slap in the face when you go somewhere , that's supposed to help you , and they just make you want to give up. If you're with a nasty attitude , walk out of the business Because you could be the one person that sets them over the edge. I understand that it needs to be given cautiously and very well supervised, but I do not think you guys should deny people the relief that could make the difference between life and death. Like Seriously, you all need to stop treating everyone like their drug addicts and actually try to help them through their problems. Instead of looking down at them.”

“The communication is horrible. Anytime you call to try to speak to someone you don’t get nobody back email no response back the representative who answer the phone is rude. I was talking to them about trying to schedule things for my daughter therapy session after the school hours and all I got was well yeah we can’t work around her schedule so y’all don’t care about my child School scheduling so how do I feel comfortable enough to say y’all going to talk to her helped with her issues that she needs to be help with.”

“Not a great start to begin my journey I’ve called two days in a row and can’t seem to get a hold of anyone on the phones nor can I leave a voicemail for a call back. As a “new client” maybe this is not a good fit since it’s a challenge trying to speak to someone via telephone.”

“The staff willow Oak Community Behavioral Health Center has been a gift. Their staff is Pleasant and courteous. The therapist are a blessing. The NPs are very attentive and our clients do not feel rushed. They are amazing to work with. Thank you for taking of those who need you most.”