Whalen Timothy J MD

“I spoke with Dr. Whalen for less than 2 minutes. My appointment was with him and IBH had scheduled me to see a resident. That was not made clear to me when I had the appointment. I have nothing against residents but when I called back to make an appointment with the “real” Dr. Whalen I was informed that I had been placed on the resident’s List and could not make an appointment with Dr. Whalen. I felt like I was misled. I love my therapist and will be back to see her. I will not make another appointment with Dr Whalen unless I can be assured that I can actually see him. I will let my primary care physician handle my meds since he listens to me. The resident did not.”

“Dr Whalen is a wonderful doctor. He is caring and very attentive. He has always treated me with respect and really listened to my problems and answered all my questions. I don't think I would be here without him.”

“I love Dr. Whalen as a doctor. I’ve seen him for years and always enjoyed speaking with him as he doesn’t rush you and listens to you carefully. But it’s a real shame that IBH office is a freakin joke. I have always been a good and diligent patient with all my visits and calls made to them. So when I was told that it’d be considered a “no show” when I arrived at my 1:40 appt at 1:40 instead of 1:20, I was pretty ticked off that they refused to see me. I have arrived within that timeframe plenty of times and had no issue until today. I refuse to pay them $50 when I arrived at the appointment time. It doesn’t even take 5 minutes to check my bp and weight, so it’s not like they are inconvenienced by my arrival time. I also don’t even have to pay a copay with my insurance, so giving them $50 is them just profiting off excessive rules. If I was constantly cancelling or not showing up, I’d totally understand the fee. Since it is there to prevent those kind of issues. But the outright refusal to waive the fee for certain circumstances is just poor service and lack of care toward the patients. I’ve heard much worse stories about this with other patients being turned away as well. So I’m done with them at this point. Sorry Dr. Whalen, I’ll miss you. Maybe IBH can reconsider their policies when they continue to lose good patients. As of now IBH is just adding on to the lack of good mental healthcare available for our area.”

“DR.Whalen is a good Dr. To see there. I have been going to him for years now. He will listen to you and he does want to help.”