Volunteer Behavioral Health

“If you love getting your meds on time, being able to get in touch with your med provider whenever there is an issue, your insurance paperwork being filed in a timely manner, empathy, understanding, and professionalism, then DON’T even attempt to become a patient here. You’ve been warned. Edit: Y’all don’t even return phone calls so why would I take the time out to reach out AGAIN. There is nothing y’all can do for me moving forward. I have cancelled my future appointment and will seek services elsewhere. The only advice I have is for y’all to do better and actually take mental health seriously. Good day.”

“If I could give them a 0 star rating that would better fit the criteria for this company! DO NOT GO HERE! IF YOU NEED REAL HELP PLEASE SAVE YOURSELF THE TROUBLE AND GO ELSEWHERE! They are the most LAZY, UNHELPFUL, RUDE, UNPROFESSIONAL company I have ever had deal with my mental health!!!! DEBBIE (SHE DIAGNOSED ME & PRESCRIBED ME MEDS THAT CAUSED WORSE FLARE UPS THEN BEFORE) FOR SURE ISNT ANY HELP! She will NOT return phone calls after she diagnosis you she doesn’t care! FRONT DESK PEOPLE DEFINITELY COULD Care less! CINDY HUNG UP ON ME QUITE A FEW TIMES (have it recorded) ! PLEASE GO WHERE PEOPLE ACTUALLY CARE & ACTUALLY LIKE WHAT THEY DO! Not sure who’s doing the hiring for this company BUT THEY NEED TO BE FIRED AS WELL !!!!!!!! Will definitely be taking all my evidence & reporting it to EVERY SINGLE AGENCY I CAN !!!!”

“I've been with VBH for over a year, now, and up until recently they'd been great about making sure I had what I needed. Since Christmas 2025, I've been fighting with trying to get a refill of my SSRIs. They hardly answer the phone anymore, and twice I've just been told, "we're putting you on a list, you'll get a call from our doctor later today, or tomorrow." Only to never get those calls. It's frustrating, especially when they know about the health issues that come with abruptly stopping a medication like mine.”

“Calm peaceful place. Good meetings. I liked the faculty there. Good stop for me. Hopefully it's my last one.”