Villa Maria of Mountain Maryland

“I'm giving it two because my therapist is amazing and very understanding and kind so was my therapist before that from here as well the issue lies in the head staff, the Boss and co boss are the least understanding people ever. They told me I couldn’t see my therapist or prp on telehealth anymore they knew I had zero means of transportation and demanded thats the only way I get my services PRP is messed up as well im disabled and my worker wanted me to walk in the hot summer all the way to the library which is a bit of a walk from by house, but let them drive other people and have home visits. The staff besides the therapists are an absolute joke. They have no idea how to handle actual mentally ill people, all the staff talks all about the clients to the other staff the co boss knew all my business and she’s not my therapist. If there were different people in charge it would be different they also LOVE to call the cops when anyone is showing any sign of anger. Again my therapist is wonderful this place is a joke besides them.”

“Have been going to Villa Maria for 5yrs. An I think the staff are caring an understanding. Even though I got a new psychiatrist an therapist. Because one retired and the other had a new job. The current Doctors I have now are great. I feel safe respected, very comfortable and I felt secure opening up to my new talk therapist.. So if you need a good mental health Dr. I recommend tem.”

“This place is a nightmare. I'm only giving it one star because I have to I went in got intake and I just got out of work (I'm a truck driver) the desk girl (I think her name was crtsyal) kept saying I was dirty and I said I didn't have time to wash then some lady named Trisha came and called me stinky feet pete I'm not sure why because my name is Xander. I waited and didn't say anything then the intake lady came and told me I need to wash my stinky feet but I had worked hard all day. They told me I'm too dirty to be seen and that my feet are so bad they got this boss named Dave to come out and he literally gagged and told me "get out of here you smell like my grandmas toilet" everyone pointed and laughed at me calling me stinky feet pete. So much for mens mental health month.”

“This place is a joke. The intake woman said I can keep my prp from another agency since I had her for so long but I get in there and instantly lost my worker. My therapist says she is checking on things but never does. Save yourself alot of stress of you find somewhere else. I'm reading reviews from now on. They cancel appointments but as soon as you do or can't get the video call to work, they send a letter of attendance. This place has no idea what is going on.”