View Point Mental Health Center

“The front staff is absolutely amazing. They're very professional and respectful. I also have to say that Ashley is very professional too. The nurse was very rude; therefore, I have nothing good to say about her. I never did meet the doctor, and I was only receiving counseling. Due to circumstances unrelated to this facility, I had to stop coming here.”

“I am very disappointed in this location. I made an appointment the week before with the doctor. I drive out to this location and I assume because of the snow storm they shut down even though there was no snow on the ground. I was not informed my appointment would be cancelled or that they would be closed. UPDATE: they called me explaining as a one time courtesy they could reschedule me even though I went all the way out there even though the were closed. I immediately called back obviously frustrated and the lady has the audacity to say “let’s not get rude”. I’m frustrated because I’ve never had an issue with you guys before but when you do mess up it’s this bad??? Save yourself the trouble and go to the Conyers location they are much nicer I hear.”

“If you’re looking at the reviews, I’m gonna start my problem off by saying please find a different facility to go to!! And please read!!! I am making this review because as a young mom who struggles with mental health day in and day out, I am very disappointed that a facility that is supposed to help does not help at all! To start off, I called to speak to someone in HR. They gave me a number that went directly to a voicemail. On top of this when I went to go discharge myself from the receptionist at the front desk she seemed very rude, and as if I could just be swept under the rug as another mental health, patient that they could care less about. I used to be a patient of this facility in Covington back in 2021 and I had no problems with the therapist that I had seen. She was an amazing person but she up and moved to California. I was not notified of that and the day that she moved was the last day that I heard anything About viewpoint. December 2023 my mental health and anxiety started eating me alive so I went into the clinic I got seen by a Doctor Who I think goes by the name Julie or Julia. for starters, she was indescribably rude. I left and had to wait three weeks to be able to talk to a doctor. I got put on to a therapist who goes by the name Patrick Brown, and today was the biggest issue I have ever had. I had an appointment for a zoom meeting at 11 AM. I sat in that zoom waiting room for 50 minutes. I joined at 10:55 and waited until 1145. I even made a personal phone call to Patrick himself so he knew I was in that zoom waiting room ready to be seen. I have not spoke to a therapist yet and the three months since December, so for your time and your mental health and whatever other issue you may have, please go to a different facility. I’m normally not the kind of person to leave a bad review, but when it comes to things like this, where people actually need the help it matters.”

“I had a doctor or rather a nurse practitioner that didn’t show up for our Zoom meeting. I waiting 2 hours. It was put in the system that I was a no show! I called and called and waited. They knew what happened but Although they say that they understand they still will not allow me too reschedule. I’m have to give in to be a walk-in. This place never ceases to amaze me. Take my advice—go somewhere else.”