Vanderkooi Psychiatry

“I called in this morning to make a new patient appointment and in the end it got scheduled but I will be calling back today or tomorrow to cancel it. I just had a super bad experience with my previous office and was excited to get into a new place. My dad saw the doctor at his previous practice with great success about 3 years ago but has since moved from the area, so I am now able to avoid any conflict of interest that I was told was the problem before. I called to get a new patient appointment and I cannot believe how disrespectful and rude the receptionist was. I was kind and just asking questions and verifying information, she couldn’t have been less personable. I previously worked as a receptionist at a mental health clinic, so I understand you can deal with frustrating people, but there’s just no excuse to speak to people in such a rude tone who are seeking mental health treatment. You should be welcoming and I would’ve been fired if I spoke that way. I have nothing bad to say about the NP or Dr, as I haven’t seen them and I wish it didn’t happen. But I am not starting off with a bad experience and then having anxiety about dealing with rude staff, which is what I was seeking to have treated. Maybe she’s having an off day, but that shouldn’t affect patients. So confused and disappointed.”

“Dr. Vander Kooi has been my doctor for Opioid withdrawal for a few years now... and he is a very compassionate and caring provider. He doesnt have to converse or listen if he doesnt want to, but he does and he asks you about things in the next session. He is understanding and helpful. Flexible when he knows you need legitimate help in a situation that may not be convenient for him. He has been excellent for helping me in recovery for this time and has a proven track record of helping people unlock the handcuffs we've put on ourselves.”

“Sheer incompetency. Of course 1g of depakote a day will cause migraines. A brain scan Dana wanted was a waste of money. Scammed me, pretending to be a therapist. The Vanderkooi man never once looked me in the eye even. Dana has no real education in bipolar clearly. She put me on a pill that killed my entire college career after another like it years before killed THAT college career. Why she touches medicine, I cannot understand for the life of me.”

“Been seeing Dr. Vander kooi for years and he has helped me much. My quality of life has majorly improved. He listens to everything you want to talk about and hes very smart. He helped me get off methadone, he never talks down to me and he writes down everything so really gets to know you. One of the greatest choices I ever made was going to him.”