UVA Health Psychiatric Medicine West Complex

“If you want to be treated like a junkie & ignored- this is the place for you! If you need suboxone- go literally anywhere else for a better experience. I’ve been forced off 1.5mg of clonazepam because they cannot prescribe any benzos with suboxone (even if you take 1/3rd a strip of 8mg suboxone every 3 days). Multiple workers here initially told me the 1.5mg is such a small dose I can stay on it safely. Then the head doctor said I can’t. They called in one week worth of adderall for me (who has taken it on & off for years), then after a backup at my main pharmacy, they sent a wildly incorrect prescription to a 2nd pharmacy. (5 days no ADHD meds at this point- and I was switching from a stronger medicine, Concerta, to the weaker Adderall) After sending a wildly incorrect prescription (10mg 1x day for 5 days instead of the correct two 20mg XR 1x day) , I call them, asking to send a correct one. They refuse until I book an appointment this week. Which would be fine, if not for the fact they saw me a week prior & told me I already had a follow up booked (was told this but the appointment was never made). Today, 7 days after being prescribed adderall, they tell me they may write only a 2 day supply as I have an appointment Wednesday. Never have I experienced such chaos, lack of communication, and lack of care for what is truly best for the patient. If you want to be here weekly in order to have meds prescribed one week at a time- this is the place for you. If you want something done correctly and efficiently, this is not the place for you. The only care provider here who truly cares about patient’s quality of life is Alana. If your sanity or functionality is of importance to you- avoid at all costs.”