UPMC Western Psychiatric Hospital

“Western Psychiatric Hospital is one of the few places that leaves me genuinely struggling to find enough good things to say. Every experience I’ve had there has been exceptional. From the moment you walk through the doors, the staff, UPMC Police, nurses, and physicians treat people with dignity, respect, and compassion. More importantly, they actually listen. That alone sets them apart from many healthcare experiences. What impresses me most is the physicians’ ability to quickly assess complex situations and determine what’s actually going on with their patients. Their clinical judgment is remarkable, and in my opinion, some of the brightest doctors in the entire UPMC system work within those walls. On more than one occasion, I have witnessed them stabilize a patient in a matter of minutes after other facilities struggled for days. That level of expertise isn’t luck it’s the result of highly skilled professionals who know what they’re doing. Western Psychiatric has been the saving grace of UPMC for me. If it weren’t for the incredible physicians and staff there, I would have moved my healthcare to another network, such as Johns Hopkins or the Cleveland Clinic, a long time ago. To everyone at Western Psychiatric thank you for the professionalism, compassion, and expertise you show every day. You make an immeasurable difference in the lives of your patients and their families.”

“My wife has been treated here three times since the beginning of this year. We have had a very positive experience with the doctors and staff. The doctors are excellent, professional, and truly knowledgeable. I’m very grateful for the care and support they have provided to my wife.”

“Took my son in for a psych eval. On the phone I was told he could have me there for support. Get there and am told I can't be there with him. Nor can he keep his phone to communicate with me while he waits alone for hours to get emergency psychiatric care. What a terrible way to treat patients.”

“I’d love to give my flowers to nurse Eva om the CED unit , she was such a doll & such a sweet person , she made my stay so much more better & enjoyable & helped me through my journey , I couldn’t thank her enough , if you see this , thank you homegirl 💕💕💕”