Trinity Health Medical Center - Canton

“Waiting period is insanely long! I am waiting 1 hr to get in room. Then additional in room I am waiting more than 1 hr and no idea when Doctor will come. Definitely understaffed and not sure worth waiting and paying. Not recommended!!! Can someone suggest better urgent care in this area?”

“Came in for an RN visit today. I arrived early and checked in about 5 minutes before my scheduled time. Still, I wasn’t called in for over 30 minutes. When I asked the front desk, they said they’d check, but no update came. Meanwhile, others who came after me were seen first. This was just a second dose vaccine follow-up, and during my last visit, I was told it wouldn’t take much time. I ended up waiting nearly 40 minutes before I was called in. That said, Sky was super cool, professional and gentle. I didn’t even feel a pinch! In and out in 10 minutes. The wait was frustrating, but Sky made the actual visit smooth and easy. The clinic should definitely work on managing appointment timing better, especially for simple follow-ups.”

“SLOW!!!! When it comes to labs. And they never have the labs that are sent my the Dr. They blame the Dr for not faxing it, but it’s happened with both my parents and my daughter - all different Doctors. I don’t think every Dr is doing it wrong or not sending it. The common denominator is them.”

“I went today for 2 x-rays. 1 of the bone and 1 of the soft tissue. My Dr. cautioned me they might get it wrong. He explained exactly what I needed. Yep, he was right. They had no clue. I told her she was 100% wrong. I left, went to Henry Ford Plymouth and got exactly what my Doctor wanted. Thanks Canton for wasting 1 1/2 hours of my day.”