Time Wellness Arkansas

“My experience with the outpatient mental health treatment at Time Wellness Arkansas was professional and straightforward. The staff was respectful, and the process felt organized from start to finish. Overall, it was a positive and well-managed experience.”

“Extremely disorganized, issues with basic respectful boundaries, many “counselors” are not licensed and are not trained well/read from scripts. Equine therapy can include trauma dumping un-boundaried discussion of the “counselors” own s.a. experience. Extreme lack of trauma informed care. No plan to get patients to proper medication dose or to transition OFF benzos once leaving the program making it to where they have to take thenselves off or figure out on their own how to find proper psychiatric care after program abruptly ends. When asked about how to get off the sedating meds the response is “some patents stay on them for life”. But you can’t get much from an occasional 10 minute psychiatrist visit which is supposed to be weekly, but not maintained due to general scheduling chaos environment at Time Wellness. Some counselors actively cause harm to patients by using language like “lunatic”, general and repeated negging as motivation, misinformation about nutrition/ exercise/natural medicine saying they should just get out and exercise and eat well to “get over” their diagnosed mental illness. Patients rely on each other to check the teachers’ bad behavior but what is one to expect with a revolving door of unlicensed counselors in training. Some “counselors” discuss individual patient’s issues as gossip with the group by name!!! when those clients are absent (HIPPA anyone?) No family session although this is promised at onboarding and during the original Time Wellness informational calls. This is a good self-harm/suicide watch place and for getting people a physical place to be around others daily while in crisis and get on sedating medication…Go to bare minimum group sessions for 60-90 days. Beyond that an exit plan for patients is unclear and disorganized and at worst directly harmful. And as an aside for those with COPD, lung issues, allergies…vapes are sold on premises and vaping is allowed any time in the entire building. Perhaps that’s a plus for some. I believe out of a staff of 15+ this place has one maybe two licensed social workers and a Telehealth psychiatrist contracted from a company in Oklahoma that primarily services the incarceration industry. Update: After being told in writing and verbally with witnesses that nothing charged beyond what insurance covered (upwards of $3,700 per day). Upon being discharged for less than a week, they are already sending bills for what insurance didn’t cover.”

“Had a blast!!! The therapist were amazing, The staff were all interactive and would be great support in your future. Nice outings from equine to local museums, the Jones Center to Arcadia”

“I am incredibly grateful for the care I’ve received at this mental health outpatient facility. From day one, the staff made me feel safe, understood, and supported. The clinicians are not only knowledgeable and experienced but also truly compassionate. They take the time to listen and tailor treatment to meet individual needs. The environment is peaceful and welcoming, which made it easier to open up and do the work necessary for healing. The flexibility in scheduling and consistent follow-ups helped me stay on track, even during more difficult times. Thanks to their support, I’ve made meaningful progress in my mental health journey. I highly recommend this facility to anyone seeking effective, respectful, and compassionate outpatient care.”