Thriveworks Counseling & Psychiatry Philadelphia

“Absolutely terrible place to go to for psychiatry. Nurse practitioner says at the end of the appointment that my partners necessary medication he is out of was sent to the pharmacy, only for us to call the pharmacy a few hours later to check the status and find it was never sent in. Then both locations I called (including this one) tell us that the medical assistance team have already left for the day (the email he received from thriveworks also states the medical assistance team leaves on Saturday’s at 4 pm) so there’s nothing that can be done in terms of calling in his medication. Absolutely absurd that we were told prior to this appointment that his medication would be able to be refilled if deemed appropriate by the practitioner (which it was), then all of a sudden it’s not their problem that their team has already left; if his prescription was called in after the appointment, it would’ve been sent to the pharmacy and they would have been able to provide his needed medication. Won’t be going back here.”

“It’s so easy talking to Lisa it feels like you’re speaking with a friend. She’s very understanding of my situation and gives me hope to a better way of coping with my anxiety and grief.”

“They are an extremely unprofessional organization with unprofessional providers. These people should not be in the healthcare field, let alone the mental health field. They lack the training and skill it takes to assist. They provide no real help. Their providers will cancel your appointments with no notification at the last mintue. The customer service representatives are very insensitve and untrained to manage individuals seeking mental health help. They are rude and disrepectful. They are no supervisiors to talk too. They place you on hold for 20 minutes at a time and when they are on the phone there is always loud noise and people in the background. It has been immensely disappointing dealing with them and they refuse to delete my account and personal information from their system. Thriveworks is not to be trusted with handling individuals seeking help for therapy.”

“The counseling session was very informative. However I would like to get information on taking a leave of absence from work for the FMLA? I need that paper work signed off by a physician as soon as possible. I am experiencing some very serious anxiety and depression issues at the work place and my anxiety is on a serious rise due to complex issues at work an home.”