The Rock Counseling Group

“I can't speak on any of the other therapists, but my (ongoing) experience working with Jacqueline Thomas has been wonderful. Anyone who has knowledge of psychotherapy understands that one of the fundamental keys to success is the creation of a therapeutic alliance in tackling a patient's problems, and I can confidently state that I genuinely believe in Jacqueline's investment as a therapist in helping me become a better person. Aside from the therapy itself, I'd like to echo the sentiments of the other reviews in saying that office personnel have always been very kind. Furthermore, I find the office's aesthetics and motif to be pleasant and relaxing.”

“No issues with the therapists we have seen, but the business office...wow. Their billing practices verge on harassment. A session is very quickly followed by an email requesting immediate payment the very next day, followed by a succession of weekly emails, calls, and texts at least weekly asking for payment, even when payment is not overdue and they haven't even bothered to submit it to insurance yet. This is supposed to be a healthcare establishment working to support mental health and wellness, not one that engages in profiteering and predatory behavior towards vulnerable people.”

“I cannot recommend Trevor highly enough. I worked with her for over a year and would refer anyone I know to her. Everyone in the office was extremely friendly and treated me with the utmost respect and kindness, and as a therapist Trevor deserves all the credit in the world.”

“The first therapist I had here was outstanding, and am forever thankful for that (unfortunately she left). I then started with a second therapist who was subpar. This was made exceptionally worse by the owners of the practice when they decided to cancel hundreds of appointments that clients made with the subpar therapist when she decided to quit and switch practices. The practice dropped me, and all those other clients, like a hot potato in my time of need with no good explanation. This is highly unprofessional and a terrible way to treat people who are seeking assistance.”