The Next Step Behavioral Health - Knoxville

“You do EVERYTHING they ask you to do, you try their way just to make sure that there's not another way to fix your problems, but when it becomes your turn to tell them what works for you they don't want to here that... even tho what you are asking for is something you've been on and wasn't an issue when they thought you was on it before. Yeah whatever 🙄 then don't get me started on the intern therapy 2 therapist in not even 2 months no one wants to keep repeating their past yes I understand individuals have to learn but it shouldn't be at the expense of an broken person on the other end of a phone...if i could give 0 stars I would I'm so disappointed in this program and I loved them when I 1st started.”

“My journey with my therapist Francis Murillo began shortly after Hurricane Helene. Francis is kind & caring while also being professional. I recommend her to family and friends & commend her for her dedication to advocate for mental health development. Francis has helped me so much on my healing journey, and I admire that she sees her patients as a person, not as a number.”

“Joslyn Ivy is the best therapist I have been to, she is intentional in her approach, solid in her techniques and makes the process of going to therapy much easier. Highly recommended.”

“This is a horrible office. I have left over 6 messages to be called back to schedule an appointment for my child. The employees that answer the phone are unprofessional and do not want to be there. I have been leaving messages for over a month. I was told we had to pay a past due balance before we are seen. The balance was paid over the phone and I have not been able to speak with anyone since. I do not recommend anyone visit this practice.”