The Child Center of NY | Macari Family Wellness Center

“I went here when I was 17, and I would strongly caution older teenage girls and young women with trauma about seeing Freya Yang specifically. In my experience, she was not equipped to handle trauma related to sexual abuse or domestic violence, and my time in therapy with her left me feeling significantly worse. I also felt uncomfortable with the way conversations around pronouns and sexuality were handled. I was repeatedly questioned about my pronouns and sexuality in ways that felt intrusive rather than supportive, to the point where I did not feel safe opening up about being trans. A therapist’s office should feel like a place where LGBTQ+ youth including people who are questioning, cisgender, transgender, straight, or gay are allowed to exist comfortably without pressure or assumptions. Unfortunately, that was not my experience here.”

“This place made me feel abandoned. As if all the time I spent going to these therapy sessions meant nothing. Nothing changed. Nothing got better. Despite going every week, it was as if no one was ever listening. Things are still as terrible as ever and I feel like I wasted so much time pouring my heart out to people that don't care. I am never going to a therapist again because of this place.”

“One star is Google's minimum standard, but I'd give it a zero if I could. The therapist who evaluated my daughter said she didn't have time and moved my case to another therapist. Then I kept waiting for their arrangements. After waiting almost two months, I called the therapist and they said they would call. She called me many times but no one answered so she closed my case. I told her that was impossible because I always look at my phone and when I see a missed call I call. It‘s possible to ignore a call or two. , it’s impossible not to answer so many calls. She also said that she only called me twice and there was no service. Now that the case was closed, she asked me to queue up again. This is a particularly irresponsible place.”

“After 5 months going back and fourth getting my son a psychiatrist someone name Katherine called me telling me admission couldn’t take his case because he autistic and then the letter my son neuro send they went by that because he also need aba this place give you the run arounds. Waste of time . Trying contact someone higher to file a complaint against them.”