Syntero - Lewis Center

“Penny the therapist is really nice. However, my son is seeing a more experienced therapist that has great experience with children who have A.D.H.D. He will now be seeing David Hite in Westerville who has done 17 years worth of research on children like my son. Syntero is great for basic needs, however does not do well for deeper level of care.”

“It was good... until it wasn't. Slept in on appointment day twice and one day I log into teams and Dr. Kelly Scholl doesn't show up. Today I was supposed to have an appointment with her but she dropped my appointment last week and I finally got around to rescheduling. Receptionist doesn't do jack, just sends me to a psychiatric support line that doesn't answer. I'm at the end of my rope.”

“My family member has really benefitted from the Same-Day access program (with Delaware County). The therapists are compassionate and offer practical suggestions. The Syntero support staff is friendly and make an effort to communicate about appointments and billing. We're very happy with this practice!”

“The turn over rate is insane. I’m not sure how many appointments I’ve been to getting established with a new provider in the two+ years I’ve been a patient. Which is required to be in person. Lately I’ve been getting nowhere because they can’t keep appointments or there is nobody to be assigned to. Sometimes driving 40 min just to be told my appointment was cancelled. Quality of care isn’t there like it used to be. They should probably treat their employees better.”