Syntero - Dublin

“I cannot express my gratitude for this company more. I’ve been going here for 3 years. The amount of support, understanding, & empathy has never been matched. It was probably one of my best decisions I’ve ever made to begin services here & I would recommend it to anyone & everyone.”

“I have been a patient here for almost ten years, and I feel like the way I’ve been treated has been iffy. Firstly, I have no problems with the clinicians I saw. My NP and Case Manager were good, and they helped me at my lowest point. My issue is with the front desk and billing. They cancel appointments on me without my permission and don’t tell me until my next appointment. They also refused to change my name in their system, despite it being legally changed. I had to self-pay because they wouldn’t use my legal name, and they also sent me to get lab work under my old name, which as a non-binary individual was very crappy of them to do. This place advertises as a “safe space” for queer people, but they don’t act like it”

“Im a patient at syntero for years. The councilors are wonderful. I have a very good one. But as far as case management it isnt. It needs work on . I would get someone and then they would go to another job. I really needed case management i need help with things. Hopefully in the future things will get better”

“It sometimes feels like Syntero assumes everyone is part of or focused on the LGBTQ community. I think they should provide a wider range of perspectives and make sure all clients feel equally included and supported, no matter their background or beliefs.”