Steinway Wellness and Recovery Center

“They have helped many people I know from all walks of life, with different backgrounds and experiences. In my experience, living downtown on 9/11 really left me with a lot of trauma and The Steinway Wellness & Recovery Center and their staff, therapists, doctors, vocational therapists, art therapists are all very supportive, caring, encouraging, patient, and knowledgeable. They also supply a wealth of resources.”

“I transferred from Metropolitan hospital in Manhattan to Steinway Wellness and Recovery over 9 years ago and I am very happy. I see a therapist, Christine, and psychiatrist, Dr. Jean Bart. My mother is a patient there and had told me they had openings and I transferred. My mother’s doctor is Dr. Yael. I was diagnosed with Bi-polar disorder 27 years ago and always followed doctors instructions. One of the most important things you need to do, is take your medication everyday, which I do. I read some negative reviews and I was surprised because that is not my experience. Some people were making comments about how their family members are doing and that they reached out to the doctors. HIPPA law requires to keep people medical issues private. You may think the doctors don’t care but you can not discuss people’s medical history to just anyone. If this facility closes, it would hurt a lot of people. They have a computer room, a main room with a pool table, and other activities. Because of Covid they had to stop the activities for now. But I see my therapist in person and talk to the psychiatrist over the phone. Once things are better, I will see my psychiatrist in person. Again. I am truly happy here and hope this place never closes. I am lucky to have the two people who treat me.”

“Very ancient computer system. Dr Feldman (one of their psychotherapists) has no specialty, doesn't sound interested or compassionate in what you have to say, and uses her luxury of calling out for a week at a time. Dr Yel (one of their DOCTORS) apparently FORGOT to call in my prescription for several days. I could have suffered major psychological symptoms if not for my pharmacy giving me an emergency supply. Very unprofessional and rude doctors. I moved on without any regrets.”

“I wish I can give this place a no stars. The doctors here have no compassion nor the expertise to take care of people with mental illness. Under the care of Dr. Yel my brother still had psychotic episodes and was still able to manipulate her thinking he was totally fine. He has extremely hard time traveling due to hodophobia and agoraphobia. You would it wouldn’t be good idea to decide to see him on the same day. He had fought with me and our mother because he didn’t want to take a car nor bus or train. She said give him a pill he will be ok . Really ?! She doesn’t see the tantrums he gives that is ex scary . She in my opinion is useless. This whole place should be shut down ! They are not making people better! Please shut this place New York State.please!”