Starfish Behavioral Health Services - Westland

“Based on personal experience with a specific worker affiliated with the company. Haven't spoken with supervisors yet. So may change rating based on their response to the issue.”

“The office staff, the therapist we have now is great. That said, we had a really bad experience with an Adhd Dr named Philip Archer. I'm deaf, and he chose to discriminate against me and my son. This Dr is very, very lazy and won't write a SINGLE WORD! I can't sign American sign language well (due to a bad wrist), I don't understand it well, & I and need things WRITTEN DOWN! I can't lip read either. Do not use this Dr, he's very, very lazy and won't listen to you at all. Now that I know how lazy this Dr is, I'm glad my son doesn't have him for a Dr. Even my teen son couldn't get him to listen. I did file an ADA complaint. Minus 2 stars for the Dr's discrimination.”

“My son was a patient for almost a year and was doing phenomenal but once covid hit and he lost his councilor who refused to work through the pandemic. The new one came in and immediately started to push him out of the program with barley any notice. Due to his medication its been hard trying to find a new place and he's been steadily getting worse and worse by the day. This place is a joke that has cost my family time money and alot of rough nights. Don't go here if you want actual professionalism.”

“Everyone has been incredibly kind and helpful. The only problem was an unexplainable delay during the first several attempts to get my kids in here. Since that was done, however, everything's been wonderful.”