Spectrum Health & Human Services- South Buffalo Counseling Center

“I got a top notch therapist and dr they are amazing and always there for me one has even called on there lunch break.. Ik that they play a part in my success. the waiting room is nice, usually a good movie on, and they have free clothes for everyone I'm surprised such low score”

“Called to make an appointment for over a week I finally get a return call just to find out they don't take my insurance. Ridiculous, what a waste of a week.”

“I can't find a review page for the supportive housing so I'ma leave this here. How can you call yourselves "supportive" if a client voices their displeasure and unhappiness with their current living site and you tell them "we don't move clients"? I guess a client making the concern known that staying where they're at for another year+ after complaining about unhappiness for 8 months could result in a decline of their mental health doesn't matter. That's not being very supportive of your people, just your checkbooks. To my fellow clients, start analyzing your workers, start listening intently to what they say. Some things they say and do aren't always going to add up or line up with what they have on those billboards in their centers, many workers are all about their paychecks, don't let them throw the typical worker tantrum over not making much money in their position if they get defensive over you calling them out. If they're telling you the long-term goal is independence but you find yourselves doing work that gets you nowhere near this supposed goal, voice your concerns, advocate for yourselves the right way, and if it comes down to it, find outside workers like peer support workers and care managers from places like VentureForthe that may actually genuinely care about you and that goal and start doing whatever you gotta do to become the independent adult you were meant to be, start putting your foot down. Enough is enough, it's time for a change. Almost every housing program will have this goal or something close to it, but you barely see any success stories anymore! A lot of people don't know how to advocate for themselves or speak up for themselves, out of fear that they're going to get in trouble. Here's the thing about me, I know how to speak up for myself, I know how to advocate for myself. And I'm tired of keeping my mouth shut.”

“Both locations on Seneca Street are horrible service don't go there just help yourself”