Specialty Clinic of Austin- A TeleMed2U Co.

“I'm not sure about all the negative reviews, but my provider, Dr. Rhodes has been the most professional compassionate physician I've seen. I've never had an issue getting my meds, never had an issue with communication. My experience has been positive, thought id share since it seems only the negative has been written about, people like to complain and maybe some are valid, but its not every patient. They wouldn't still be in business if they were deadset on ruining lives here, c'mon. They've always been good to me, and I am a very complex case. So here's 2 cents more...”

“I've been lucky enough to have been taken care of by Carmen for the past two years or so. I have monthly visits online and have never had any issues getting in touch with Carmen for my telehealth visits. Carmen is of course very knowledgeable and as professional as they come but I'd like to highlight how great of a listener she is. I'm a disorganized yapper most days but Carmen is able to sift through the mess and understand what's going on in my life to better form a treatment plan and build good habits for me. The staff at Specialty Clinic has also been stellar at responding to messages promptly whenever I needed assistance. The facility is clean and whenever I would come in, I was always taken care of promptly.Thank you Carmen and Specialty clinic for all the care I've received so far. 5/5 experience.”

“Just book the appointment. It doesn’t matter with who, they are all amazing. I’ve been a patient at this clinic since 2023, and I can’t say enough good things about the care I’ve received. Every provider I’ve seen has been kind, attentive, and genuinely invested in listening and helping—something that feels far too rare in healthcare, especially as a female patient. Appointments never feel rushed, communication is clear, and prescriptions or adjustments are handled efficiently. I’m someone who always fell through the cracks when it came to care. These doctors are the first to find things that helped. This clinic has changed my life.”

“1. They are extremely difficult to get into contact with. There is no direct form of communication with your service provider and they will ignore your messages for days. 2. They don’t care about filling your prescriptions in a timely manner. I even messaged about getting a partial prescription fill because I was going to run out during an out of country trip and they completely ignored my request. 3. If you are pregnant, forget about receiving any treatment here since they are not educated in the field. Go see a reproductive psych doctor instead. - I was able to be prescribed ADHD meds during my first pregnancy through here with a lower dose and maternal fetal medicine approval but needed no letter or documentation for it, so not too much of a hassle in 2022. However, I just found out that I was pregnant and wanted to lower my medication dose and they made me run around in circles to try to find a clearance letter to take my medication during my pregnancy which most places don’t provide anyway. If nobody provides this why would hey even ask for it. It’s like needing a parents signature for a field trip. Honestly the stress of having to try to get this letter while also detoxing from being off my medication is probably worse for my pregnancy than being on the actual medication. Anyway. Please. Go somewhere else. I have been a patient here since 2018 and I’ve only stayed by default.”