SMC - Mary Black Campus - Inpatient Psychiatry

“I was there for 7 days on unit 5 . They did nothing for me.I constantly told them the medicine they were giving me wasn't working.Nobody cared to listen.The group therapy there is a joke.Monica wants you to say you're getting better even if your not.If you tell her you are still having suicidal thoughts she just ignores you.They were some good nurses but the majority was bad.The floors were very dirty and if you need something it takes forever to get it. Their excuse is I forgot.Please if you need help don't go there.You will leave feeling more suicidal than you did when you got there.Best thing was the food.Thats all I can say about this place.”

“I visited my husband there yesterday! First time I have been there. I was impressed with their security. I was wanded by a police officer and was not permitted to take my pocketbook or cell phone in with me. It was clean and well staffed. My husband has aggressive Dementia. They are trying to get his medicine under control. I call everyday to check on his progress. Everyone has been super nice to me. September 15, 2024. My husband Tommy Robertson fell Friday morning September 21, 2024 there. They discovered yesterday September 23, 2024 that is left hip is broken. I am waiting at home for the doctor to call and tell me what they are going to do. Sure is taking a long time.”

“Staff on this unit really need to understand that these patients are not in their right mind and should really screen visitors better. They don't even check visitors to know if contraband is being provided. There should be an individualized approach regarding the circumstances of how a pt. got into a psychiatric unit to begin with. People who have put someone's life at risk by dropping an incoherent person who can not even answer simple questions to an emergency room with no information should not be permitted to see a psychiatric pt. just because "they're an adult and can decide who visits them." If the pt were able to make the right decisions they would not need to be at a psych unit. After a pt. has been told that this situation is how he arrived to the emergency room and still think these people are "friends," then clearly that person is not in their right mind and lacks proper decision making. The pt. is clearly being used and manipulated. Only a person who has something to hide would drop off an extremely confused individual to the ER and leave without even waiting to see if additional information is needed. Vulnerable adults need better protection than this because they are more than likely unable to protect themselves from harm and/or exploitation.”

“They serve good food but that's pretty much all they do for you. Total ridiculousness. Stuck me with bills i can't afford to pay and barely treated me at all besides putting me on meds which literally any psychiatrist could do. Over half the "activities" they were suppose to do they didn't do and the social workers barely did anything at all and did absolutely nothing on a individual basis. Total scam.”