SMA Outpatient - Ocala

“Adult daughter went willingly, took meds, but refuse injections. Due to medical conditions we check all meds & said no. * They took her to court to take the mpoa away from me to give to a stranger who does not know her medical history. Not once but 2 x. * Gave injections after * dr even argued she did not have side effects I witnessed. *said med will not effect hyperthyroidism it can change t3 *Refused Pharmengentic pgx testing * NO Visitors allowed * NO privacy where other male patient walked in on her. Same patient stepped purposely on her. {Posting because if they do this to her, they can anyone!!! They told my husband I was argumentative because just didn't agree with the dr who argued with me over her TD. Save your family the pain in regards to the psych unit the have. Do out patient or not at all. ☆People need to heal from their trauma and not have Dr. cause furthur harm. I have read several of the reviews Common thread of poor client treatment is true. ♡♡♡ Making informed health decisions should include people's health conditions and not be ignored... ♡♡♡ Trash was there 2 days in a row. My daughter stated place very unclean. Food is rough especially if have dietary needs.”

“I don’t recommend this place AT ALL. My boyfriend recently had an extremely upsetting experience at SMA Healthcare in Ocala. Instead of feeling like he was being treated with compassion and respect during a difficult time, he felt ignored and mistreated. The staff’s attitude made an already stressful situation even worse. What was most disturbing was hearing multiple staff members physically hold him down. While I understand that restraint may sometimes be necessary for safety, the way it was handled seemed excessive and traumatic from what he described. He left feeling scared, humiliated, and unheard rather than supported. Mental health facilities should make patients feel safe, respected, and cared for. Based on his experience, this facility failed to provide that. I sincerely hope SMA Healthcare takes concerns like this seriously, reviews how situations are handled, and works to ensure future patients are treated with dignity and compassion.”

“I went voluntarily to detox here. When I called I asked if it was their old detox unit which was nice and you were treated decent. When I got there that was not the case. Their detox is part of the mental health bldg because the old one is under construction. I stayed for 2 days. That was all I could take. It was like jail. Nasty, uncaring staff, absolutely nothing to do. Very fast tapper of benzos. That's not how you even tapper off . It can be very dangerous. Went home called beacon point, they took me but Dr said he would not put on a tapper. Stayed there 3 days . Went home and on the 10th day I started having withdrawal. Nobody would help. Went to ER and they treat you like you worse when they see you have a history of addiction. There doesn't seem to be any concern for people anymore. Most everyone is rude. Try to go anywhere but SMA. Prayers for anyone going through detox and mental health.”

“My friend asked me to write this on her behalf as she is not able to at the moment. She has been treated horribly here. What bothers her, her loved ones, and I the most is the fact they wouldn’t let us visit her. They said they are “under construction” which seems convenient being that when she was there in the past they said the same BS. My poor friend has been stuck there and it seems like no one can get adequate information about what is going on with her. We are worried sick. They only allow FIVE minutes for phone calls. I’m sick of people with mental illness being treated like they’ve committed some kind of wrong just because they need help. This attitude needs to change. Ocala needs better facilities for people being treated for mental illness. If you’re thinking of sending someone to this godforsaken place, take a trip to UF Health- you’ll be treated at least somewhat better.”