SK Lifestyle Psychiatry

“I scheduled an appointment and the office was very efficient at charging me immediately. Unfortunately, that same level of efficiency was nowhere to be found when it came to actually providing care. Two days before my appointment, I received an email stating that my appointment had not been confirmed because a pre-appointment form had not been completed. However, I carefully checked my inbox, spam folder, deleted items, and text messages, and I never received the form or any link to complete it. I tried calling several times, but the process was completely ineffective. The only option was to leave my name and phone number and wait for a callback, which never came. Even so, I went to the office, rang the doorbell, and no one answered. I did everything I could to confirm the appointment and gain access to the required form, but all I received were automated messages, with no human assistance or explanation whatsoever. At this point, I have no appointment, no answers, and the payment has already been charged. It is difficult to understand how a medical office can process payments so quickly while failing to provide even basic phone support or someone available to assist patients. I am writing this review from inside the building, at the time of my scheduled appointment, with no one here to help me. This has been an extremely frustrating and disappointing experience. Update: The clinic’s response alleges that I trespassed, which is simply not true. I went to the office because I had received an email from the clinic showing that my appointment request was for Sunday, July 12 at 12:00 PM, and I still have that email as proof. I was later told that my appointment could not be confirmed because of a pre-consultation form that was supposedly sent to me but that I never received. After multiple unsuccessful attempts to contact the office by phone, I went there hoping to resolve the issue in person. I entered through the building’s already-open main entrance, followed the building directory, and rang the office doorbell. At no point did I intend to enter private property without authorization. My review reflects my actual experience with the clinic’s scheduling and communication process.”

“Dr.G is great at what he does. Gives you hope and isn’t a pill pusher. One of the few doctors left that actually provide therapy to their patients. Works late nights which makes finding an appointment very easy. 4 stars for his practice admin who has no compassion. I notified Dr G at my appointment that I would take nearly two months off due to insurance lapse but would be back. I received a dismissal letter from the practice on the basis that “they couldn’t contact me”. They sent me ONE generic message via their portal which I wasn’t able to respond to due to me not having a recent visit. No call or actual attempt to reach me was made. He’s a great provider hope they get better office management.”

“Dr. G is great! He is super kind and easy to talk to. We are both first generation american, which make it easy for him to understand my experiences and give great advice. Definitely recommend Dr. G and his office if you are considering going to a psychiatrist.”

“1 star rating for poor communication and scheduling process only. NOT the medical care or team. I will happily update this rating if I can speak to someone and be seen. I’ve been trying to schedule an appointment for about a month. You cannot actually speak to someone when you call the number. You must leave a message and wait for someone to call you back. I did, several times. Never received a call. I texted the Miami number to follow up. Several days later, I was told to schedule the first available appointment. I did. Next thing I know, I get an email (that I can’t reply to) saying my appointment’s canceled. Why? I don’t know 🤷‍♂️ I just can’t be seen. I texted the Miami number to inquire. No answer. If I can’t be seen, that’s fine. But at least tell me why. Again, this rating is NOT about the quality of care or the medical team. It’s about the scheduling process and lack of communication. I really wanted to see Dr. G because I’m impressed with his background and credentials. SK’s ratings are stellar. Also, it’s in Miami so I can go in-person instead of virtual. This is actually where I want to go for care. But I can’t even speak to anyone. Right now, the website says the soonest available appointments in FL are October 5th/6th. It’s October 8th…so it’s not up to date. Also, there are no slots available for Dr. G. At all. I checked through 2/1/26. Is the office seeing new patients? If not, please just say that. I don’t like giving bad ratings. But it seems it’s the only way to be taken seriously. I really hope I can speak to someone. UPDATE 10/13/25. Changed from 1 to 5 stars. I just got off the phone with someone from SK. She explained the reason why I couldn’t be seen. I really appreciate you guys reaching out. Also, the site’s availability has been updated. Great follow up. Hopefully, I can be seen in the near future. Regardless, all the best!”