SJMG Behavioral Health

“I seldom leave reviews anywhere. However, don’t call to inquire about providers or medical insurance. Even if you’re kind and respectful, the secretary is not. Someone unprofessional and unkind shouldn’t be answering phones for a business where people are seeking a mental health provider. Really disappointing, but I see why this place has such low ratings.”

“My experience was, in my opinion, careless and outright neglectful. I have a lifelong, documented history of severe, treatment-resistant depression and other psychiatric conditions that have left me unemployed, hospitalized, bedbound, and experiencing catatonic episodes. I clearly explained that I had already tried around THIRTY psychiatric medications over the years. I am not against psychiatric medications. I have a long history of failing to respond to them! I specifically suggested looking into alternative approaches like ECT because standard medications and therapies have repeatedly failed me, and my symptoms were worsening fast. I was trying my absolute hardest to advocate for myself while in a very vulnerable mental state. Despite that the psychiatrist brushed off everything I said and immediately tried to prescribe yet another antidepressant pulled from a back room of endless designer drug samples. (Where are all these free samples coming from??) It felt like he wasn’t listening or even attempting to understand the lack of response to previous medication trials. He implied that my catatonic episodes and inability to work were a ‘mindset.’ I was rushed out of a 10-minute appointment feeling unheard, invalidated, and crying. In every appointment, I’ve been given less than 15 minutes to explain a VERY long and complex medical history, and I have never been meaningfully assessed for anything by psychiatrists here. He also does not read messages on MyChart. When I arrived, I was shocked to find that the psychiatrist was not familiar with the detailed message I had sent about my worsening symptoms, the message that supposedly triggered the appointment. (Staff on the phone HAD read my message, but the psychiatrist apparently had not.) Nor was the psychiatrist familiar with the medical history I had provided. Do not go here if your condition is complex in any way. Update: A day after writing my previous review all of my prescriptions were denied and I was dismissed from care. I was never rude to staff, never combative. I just wanted to get better. I have removed all names from the review for fear of further retaliation.”

“Dismissed me For missing appointments while I was on military duty. Had to scramble to find a new healthcare provider. Also, Tabatha is extremely unfriendly. Update: IT GOT WORSE! so I called the number that they directed me to call and I did so three times nobody picked up. Wish I could write zeros on here. Stay away from this office.”

“I've had nothing but a great positive experience with Rosario and Tabitha both. Each of them take the time to listen to me to better understand what I'm going through and feeling. If it wasn't for them I don't know if I would've been able to deal with my anxiety issues. It was very debilitating for me at first but they both have given me the tools to succeed going forward. I would recommend these two to anyone struggling with a mental problem. Mental Health is no joke so no matter if you feel embarrassed about it or whatever, you need to take of it and yourself and don't let it defeat you. There is light at the end of the tunnel with help from others.”