Second Chance Behavioral Health

“My daughter has been seen here a couple of times and everyone is great. HOWEVER, the stand out person in this whole place is the receptionist Ms. Gloria!!! She is a pleasure to speak with, always kind, supportive, helpful, and an absolute joy to speak with every time we call the office. She’s never gotten an attitude or made us feel like we were bothering her. Whatever 2nd chance behavioral health has to do to keep her employed there they need to do!! She deserves a raise. The first appointment we had was online and there were technical difficulties and she was so apologetic and helpful. I probably would’ve left that first experience with a bad taste in my mouth for this place had it not been for her. I never go outta my way to right reviews (good or bad) but she’s just so outstanding I wanted the company to know how great she is.”

“Inquired with a counsellor here who seemed great, but the practice's system is a mess; my appointment was not scheduled appropriately, they had 'no idea' who I was when I called for help to get on this nonexistent appointment, and today, were incredibly demeaning when I did not attend an appointment I did not know I had. The counsellor went as far as to forward me private emails between herself and the scheduler about my (lack of) appointment, which contained sensitive information. Please use caution before attending this practice.”

“The staff in the office are super supportive and kind, and Kyle is very capable, very compassionate, and puts patient care at the top of theie list of responsibilities always. He's always available, a phone call away. And Miss Jodi has the sweetest, kindest voice ever. I'm comfortable here”

“Would've given it one star but they were rather friendly people. We were informed that during our daughters session the counselor was half asleep, and even left for a "bathroom break" in which our daughter heard her in the hallway discussing things that sounded like gossip to her and it took her about 15 minutes to return to her session. Wouldn't recommend this place to people who really want some help, unless it's just an issue with the one counselor, in which she needs better training or just to be replaced.”