Sandra Eskenazi Mental Health Center - Thomas P. Stitt Building

“This was an excellent pediatric clinic for mental health until a nursing staff change last fall 2023. Never as a parent have I felt more judged, unheard, or not listened to by a nurse. When needing a medication adjustment for a prescription my child had not started yet, I was hung up on twice while trying to communicate to the doctor. As well multiple times the nurse told me she would call right back. But didn’t follow through. The pediatrician psychiatrist left last winter without any notice to patients. We couldn’t get my sons medication for ADHD for school. It greatly impacted our lives in a very negative way when asking for supplemental emergent care for group therapy. The therapists and social workers are excellent so the behavioral health team is good, very empathetic with children and families. The nursing staff not so much, which is critical for medication therapy.”

“Originally I really loved this place. The front desk staff are always very friendly, the lady I saw for my initial intake was great, and the two therapist I ended up seeing for a few months were honestly the only therapist I've ever felt like listened and cared. Now to the iffy and bad stuff. The woman psychologist is pretty stand offish, doesn't particularly listen to you, lives in a land of privliage and delusion ignoring that most of the clientele here is going to be on the poorer side. She gives medical advice outside of her means and practice. She also words things in her notes that frankly I find offensive and disgusting. I was put down for alcohol and substance abuse which I do not have. To make matters worse after they made policy changes I was put in touch with a case manager. Who flat out said you are on medicaid and we don't get paid enough for you.”

“I've been going for over 20 years. The care coordinator, my therapist, and my psychiatrist are the best. They go above and beyond for their clients. Page, Denise and Dr. Danny thanks so much for all you do!”

“I completely love this place and their programs are all designed to help you get sober, you just have to utilize the help that they offer, but it's the best place that I have had with all their counselors that talk to you and they genuinely want you to succeed, and they do everything that they can to make sure that you succeed. They truly care about you and your sobriety, All you have to do is follow through and do what they have laid out for you.”