Rockland Children's Psychiatric Center

“During intake they are very pleasant and the staff seem to really care. Of course there is always one bad apple, but that’s anywhere. They need to communicate much better than they do with the parents to keep them updated with nexts steps. You really need to be an advocate for your child. Not just here, but anywhere they go. True, this is not camp or a resort, they have to get used to following instructions from others and take accountability for their actions. This isn’t a punishment but it’s better to learn what bothers them while in care, than to be home and parents have no idea how to handle the situation. There were a couple of situations we ran into but nothing we weren’t able to figure out. Each child is different, and they all handle situations differently. Be extremely involved regarding the child’s care. And read all the paperwork thoroughly when you’re at intake.”

“My son was sent here from Four Winds Katonah! My son was at Four Winds for several weeks. I couldn't have visits because they said they couldn't regulate him. Since he has been at Rockland he was only been restrained once! Since then staff have told me he regulates himself! Have had a couple of visits and phone calls daily! Amanda the Social worker is Amazing! Our son said the staff help him a lot! I can't wait until he is able to return home and Rockland is making that possible!”

“I came here in 2022 when I was just 11 years old, and it was a nice experience the staff was super chill and they kids were mostly nice. Though I remember when they let in a kid from Juvy and it was frightening, they didn’t keep a close eye on him, and he attacked one of the staff members leaving him hospitalized. He was sent back lucky and we didn’t see him after that, but it wasn’t a nice experience. There were also many fights and constant threats from the kids. Not to mention strange noises during the night what would scare some of us awake. I don’t recommend this place entirely I think four winds is a better option but everyone’s experiences here are different.”

“My friend went there and she said it was good. She told me that if she had to go back to the hospital she would go there again. She said the staff was nice and the food was pretty mid. Her favorite staff was either ricq or Aysia. And her favorite nurse was Ava.”