RiverValley Behavioral Health

“The facility as a whole and their staff is an absolute joke who could not care less what happens to you or your family in any regard. From the ground up the place needs to have everyone fired and then assessed to see if they should even be given a place within a medical community again. I would much rather suggest to you to "Tough it out" than to even give these people the light of day. They will give you any medication they can think of even if it has nothing to do with your condition or without thought on the effects it could cause. They absolutely could not care less if they could give you an appointment and if they can find a way to "accidentally" skip an appointment they will. Owensboro as a whole would be much better mentally if this facility was destroyed and a new one was built. No one here deserves a position in the medical field with the absolute lack of empathy or care. Just because this facility won a "best mental health care" in Owensboro doesn't mean ANYTHING when you realize. The only reason they get the award is because they are the only one thats actually known. I highly suggest to anyone to look up counseling and therapy options in Owensboro I promise you will find much better options. Its much more believable that this facility paid for their award than earned it.”

“This place is horrible people get their hair pulled like me fingers broke ETc and I stayed in a quiet room all day they didn't even get the time like set the timer for impatient this is how it all started and the guy named Anthony took my food because I was disrespectful that's just neglect and I did not get my fruit cup taken away thank God and my tooth was broken but luckily UK health was able to fix it I really would not have recommend getting help here and I'm probably scared to go back”

“This place is amazing for people that are willing to put in the effort, time, dedication, and work into themselves to better their mental health. Be honest and vulnerable with your psychologist to get diagnosed accurately. They only know what they’re told. Work with the staff while being open and receptive to treatment. It’s that simple. I finally got accurately diagnosed, got on personalized medication, talked daily with a therapist so we could talk about strategies to overcome my personal challenges, and I put in the work for myself; this place isn’t a quick solution or a “cure all” by any means, it’s the first step forward you just have to use the opportunity, be consistent with putting effort, love, care, time, and dedication into yourself. BOTTOM LINE: Work With The Staff and Put In The Work to make a better life for yourself. You have to put in the work for you, they can’t fix all of your problems for you: PUT IN THE WORK 💪🏻”

“They let my son almost die. His oxygen level got down to 80 and never even called and told me. Then I called to talk to him and they knew he wouldn’t be able to talk on the phone and lied to me about his well being then decided to call an ambulance after his oxygen level dropped again to 84!!!!! Yall should be embarrassed at how yall treat children in there, you messed with the wrong one!!! Filing for malpractice lawsuit my son is having more asthma issues now more than ever and yall won’t get away with this!!! Tell Polly don’t call my dang phone no more either!!! Yall make me want to puke!!! And don’t send me a dumb reply about writing a consumer report I’ve written 2 of them!!! And I take screenshots every time just in case this place magically can’t find them so try something else. RiverValley Behavioral Health should be held accountable for the actions taken regarding my son. If it was assumed that I would overlook this incident, that assumption was incorrect. This facility is a disappointment and warrants investigation. While not all staff members are incompetent, many are, and numerous individuals in the Owensboro area share this sentiment, expressing concerns that some staff members lack the necessary qualifications to work with children. Allowing a child's oxygen level to drop to 80 without promptly notifying the parent, particularly when I initiated contact to discuss my son's well-being, is unacceptable and warrants termination. I will continue to express my concerns until they are acknowledged, as I am deeply troubled by the potential harm inflicted upon vulnerable children who lack a voice or parental support. The actions of this facility are alarming and distressing.”