River Valley Counseling LLC

“I absolutely loved going here. Richard was fantastic. However this morning(Feb 26, 2026) they dropped me as a patient. They claimed they no longer had the resources to help me. Yeah. Becuse my grandma died last week. I was having a rough time and had to have an in person appointment with my psychiatrist in Lancaster. And right after an appointment over the phone with Richard. My appointment ran over with my psychiatrist. I was headed back to my home in Logan when Richard called for my appointment. I was not feeling that great health wise(bronchitis) my grandmother had just passed away and I was rushing into CVS to get my meds when Richard called. I tried explaining to him everything that was going on while sweating profusely and having trouble catching my breath. He said I could call back if I got done within that hour or reschedule. I wasnt able to call back. Later on that day the receptionist asked me if I would like to do a video appointment the next day(Friday 13, 2026) I said yes. However due to my increased meds the previous day, dealing with the 2 months of lingering bronchitis and my grandmother just passing away I ended up sleeping all day. Didn't hear my phone go off once. Not a notification, phone call or the multiple alarms I set. So I missed the appointment. And did they call to give condolences or ask how I was doing? No. Did they show any compassion or empathy? No. They simply kicked me to the curb without taking a damn thing into account. How pathetic.”

“i've been going to RVC for almost two years now; and i truly feel that i've gotten a lot of help from this practice. The staff in the office is very kind and friendly, and they call you beforehand to make sure that you remember your appointment which i think is great. i highly recommend this practice for your mental/emotional well-being!”

“I enjoy my counseling with Lisa but I tried to make another apt and couldn’t get in for a month. This doesn’t help at all. So I guess I’ll try to find another. So frustrating especially when you need it.”

“I've been going here since I graduated high school The staff is friendly and the counselor is greatI would highly recommend to other people”