RHA Health Services - Marion Behavioral Health

“This place is really bad and I don't often feel moved to write negative reviews about anything. The group therapy was useless, about half the sessions were spent on filling in coloring sheets like we're 6 years old, because the therapist couldn't think of anything further to say after showing us PowerPoint slides with the symptoms of anxiety listed off. My psychiatrist regularly wasted my appointment times talking about herself. And when I had an individualized therapist assigned to me, she canceled 6 appointments in a row, sometimes cancelling a few hours before the appointment itself, before quitting RHA entirely without warning. Not to mention her advice and responses were pretty useless. I think the only advice she gave me was to "try listening to happy songs instead of sad songs". All in all, if you get referred here I really think it's in your best interest to find somewhere else, fast. It feels as though they hire random people off the street to work as "therapists" here. Heck, you're probably better off talking to a random person instead of going here 😂”

“For an establishment that claims to care and promote good mental health and emotional well being; the atmosphere in here is dark, cold, and the staff lack empathy and compassion. The front desk women are cold and crude, for whatever reason. They have ZERO RESPECT for your time. The staff are clearly her to collect a paycheck, and that is all.”

“I truly enjoy my med doctor here who is kind and very easy to talk to and seems genuinely concerned about my health and wellbeing. I also enjoy the group teachers I have and am thankful for these 2 groups. But the reason I have only 3 stars would be because perhaps one of the most important jobs in a mental health facility would be the front desk and receptionist and their attitude towards patients. This is crucial because by simply treating one patient unkind would potentially turn them away from the treatment they deserve. That being said there is one younger lady there who regularly has a smart attitude towards me and apparently many other people. She will make remarks that feel degrading and if you ask a question she will reply as if you should already know. I try to avoid talking to this one because she makes me feel like I'm not supposed to ask questions or inquire about things.”

“Wish I could leave a lower review. They are the rudest people out front and on the telephone. No way in this environment they should employee these rude people. Also they have such a turn over rate it’s crazy. They want you to attend therapy but it seems the teacher quits, fired, or moves on all the time and it’s always starting over and with someone different. Jack is the only one I would give praise to as he listens and has been there from the beginning with me. I dint know how this place is not shut down by the state for how rude they are and the way they treat people. Even when I’m there for my appointment I see it first hand how they treat others out front and how rude they are. I wish they was a number to have the state investigate this place. More people need to complain and not let them just get away with this type of behavior when they are setup to help people. If you have been treated unfairly find the ethics hotline it’s 24/7 and you can also leave a complaint there but not sure if it will help. I will continue to complain until the rude people are gone.”