Ray of Hope Behavioral Health

“Beverly at the front desk is so personal and great. She is always smiling and is so very helpful. The counselor Mallorie has been so very caring and understanding when it comes to helping me in my recovery and counseling. I feel very comfortable with coming to the staff when I need something knowing they will help me and not judge me.”

“Angela’s compassion, professionalism, and deep commitment to helping individuals on their recovery journey truly set her apart. She has a gift for connecting with people where they are, offering not only guidance but also genuine encouragement and hope. Her work in outreach ensures that people who may feel forgotten or overlooked know that resources, support, and care are available to them. Angela goes above and beyond to bridge the gap between recovery services and the individuals who need them most, making a lasting impact in the lives of countless people. If you’re looking for someone who embodies empathy, professionalism, and dedication in the field of recovery support, Angela is the person you want by your side. 🙏 Thank you, Angela, for everything you do to uplift and empower those seeking recovery. Your work changes lives every day.”

“Ray of Hope offers great services to their clients. Outreach Representative Angela is great to work with and has a passion for the mission Ray of Hope provides. Thank you for the work you to do help the population you serve.”

“I am concerned about the level of professionalism and communication at this behavioral health center. Clients do not consistently receive timely responses to questions, requests, or concerns, which is inappropriate in a healthcare setting. Effective communication is essential to ensuring that clients receive accurate information, appropriate support, and continuity of care. I am also concerned about recurring situations that may involve HIPAA or other privacy violations. These matters should be reviewed promptly and addressed in accordance with applicable laws, regulations, and organizational policies. Clients deserve respectful communication, confidentiality, and consistently professional care. If you feel you have been subject to this treatment..feel free to let your voice heard. Ohio Governor Mike DeWine signed Executive Order 2026-03D and issued an emergency rule to shift the certification and oversight of addiction recovery housing directly to the Ohio Department of Behavioral Health. State Mental Health Authority: In Ohio, you can submit a provider complaint through the Ohio Department of Behavioral Health.State Health Department: File a health-facility complaint with the Ohio Department of Health if the facility operates under a general healthcare license.Protection and Advocacy Agency: Reach out to groups like Disability Rights Ohio for free legal-based advocacy regarding rights violations.”