Rago & Associates

“Update: My former therapist dropped off the bills today. I appreciated that. Unfortunately, she did not accept my apology and now has me blocked as of this text. I am sorry it came to that as I meant my apology. ****Thankfully, I am corresponding with the owner, Marie, who has not blocked me. Marie reached out and will ensure the insurance reimbursement is correct. I will be happy to further update my review positively once the insurance reimbursement process is complete. ****Note: I apologized with sincerity for any wrongdoing on my part. Even though my therapist has now blocked me, I stand by my apology to her. Traumatized. They know why. They know who they are. Double-billed. Thousands of my money is missing - not reimbursed - and funny, I found the missing money - in their pockets. Assured a simple process with insurance - it’s been a nightmare. Even they texted me something is wrong. I deserve a check for doing their work. I have the receipts. PS I will be happy to amend this review if the owner and therapist assist me getting me paid in full from my insurance.”

“! Beware ! Zero stars if I could. Be prepared to pay upfront and DO NOT believe that they can “get insurance to reimburse you, we do it all the time.” Exorbitant fees…lack of transparency…suspicious in many ways. If you’re ok paying thousands a month, this place is for you. If not, Pass. NO ONE is worth that much money…especially when the stress of getting reimbursed adds to your trauma. People, there is always another place - that takes insurance - that can help you. Unfortunately, it took me several months, thousands of dollars lost, and extreme emotional trauma to discover this fact. Take my truth as a cautionary tale.The only way to win with toxic people is not to play.”

“Incredible and truly life-changing therapy. What initially drew me to the team was their focus on cognitive behavioral therapy accompanied by deep empathy, experience, incorporation of alternative therapies, and support. I feel their perspective on patient care inspires deep emotional healing, positive change, learning, and the opportunity to implement new, healthy behaviors. I am always impressed how they remain extremely professional while still making you feel like family. I have been working with Heather for years and I can honestly say she has changed my life. I have even had my spouse, my family, and my friends express how much growth and positive change they've witnessed in me since working with her. I believe Heather's extensive education, experience, and ingenuity aid her in providing extremely individualized, insightful, empathetic, and effective therapy. I feel completely safe and supported in her sessions, and her guidance, recommendations, tools, and resources facilitate my continuous healing and growth. I also feel positively challenged, which well-equips me with the foundations, tools, self-confidence, and self-awareness to continue growing outside of my sessions, as well. Heather has gone above and beyond in supporting my healing, and even works alongside other health professionals to ensure my treatment is both comprehensive and holistic. I am so unbelievably grateful for Heather and the R&A team, and I cannot envision my life without their services.”

“All the people I’ve worked with at Rago & Associates have been incredible. But Heather has been my rock for years. She has been my angel on Earth, and the person who is there when no one else understands. She holds me accountable, yet has the remarkable ability to understand the way I see the world. Heather found the perfect profession for herself, and she loves what she does! I am extremely lucky to benefit from that!”