Psych Pointe

“Always helpful and I feel heard. Communication is more than I’ve ever had with any medical professional ever, I feel so recognized and heard. The Nurse Practitioner I found Dr. Burress is always there and hears me and helps. Can not say thank you enough”

“I have had extremely great service at Psych Point. Shantell manages my meds and she is very knowledgeable and thorough! She spends time with me each visit reviewing everything, asking my preferences, and concerns! She even cares enough to make sure meds will cause little or NO weight gain. That’s important to us women. She has never made any changes I didn’t agree with and she keeps a mental note as well as physical notes regarding my care! I haven’t had care this good from any provider in a long time. Excellent providers are hard to find. Shantell is a gift from above and a great woman! Ask for her you won’t regret it!”

“Absolutely love Shantelle, and cannot recommend her highly enough. After a lifetime of feeling disheartened by my previous experiences with doctors regarding my mental health, I FINALLY found someone that's down-to-earth who listens to what I say and validates my experiences! She's a genuine person, and meeting up with her doesn't make me feel judged or on edge like previous people I've gone to have. She's been very helpful and kind to me, and with her attention to detail and careful follow-up questions, I know I am in good hands. For the first time in my life, I'm not secretly dreading meeting up with someone to chat about my brain. Other employees here who I highly recommend are Abby and Karen! Both of them are extremely kind, patient, and helpful people who I'm very lucky to have crossed paths with!”

“It's ironic that people are gloating about Shantelle. She abandons patients and blames them when they speak out about her barely even thought out treatment plans. I've watched someone suffer at the hands of this establishment, they completely abandoned someone who simply spoke up about being given a medication that made them very ill. This place is a joke and so are the positive reviews.”