Prime Psychiatry & TMS Center

“Predatory pricing practices. Went there for my first appointment, was not informed of ANY pricing before or after my appointment. Just received a call the next day for $340….with insurance. And then when asking for a disability letter, charged me again. Never informed me that they charge for ANY and ALL LETTER REQUESTS. I had to pay $100 for a signature on a piece of paper. When asking why they charge such a steep price the desk lady said she’s “not at liberty to say” just that if I want the letter I need for housing, I have to pay it. All in all it was $500 for 1 appointment. Which they never told me was going to be the case, until after the fact. Will not be returning. Very unfortunate because my doctor was very helpful and pleasant.”

“I saw Heidi and have never felt so heard and understood by a medical practitioner. I was late diagnosed ADHD and I immediately felt like she knew where I was coming from and made me feel very at ease about starting medications. I'm so excited to continue treatment with her and get back to my normal self!”

“I followed Dr. Luisa collins from heer former practice when she moved to Prime. And I will continue to follow her because she has given me relief from over 50 years of depression and despair. Never in my life have I felt like life was worth living. Her knowledge of the most recent medications have made a tremendous difference in my mental health. She is a caring, vivacious person. She listens, never lectures. She is deeply empathetic and seems to read my unspoken emotions, making her Intuitively perceptive. I cannot remember who referred her to me. but I will be forever grateful!”

“Dr. Luisa was incredible. She was professional, compassionate and extremely knowledgeable. She explained everything in a manner that was easy to understand and truly listened. I highly recommend Prime and will continue to use them going forward.”