Prime Behavioral Health, LLC

“I am (well was) an established patient of Mary Margaret’s. While I enjoyed her service I could not deal with her receptionist Cindy. She does not belong in a business where she has to interact with patients. She is terribly disrespectful. Speaking over patients, belittling patients and rather condescending. My daughter is a patient at Prime Behavioral in Pickerington and the staff there is professional and friendly. I cannot recommend anyone to Prime Lancaster due to knowing they will have to deal with Cindy. She clearly enjoys being disrespectful and knowing she’s handling scheduling for patients with MH needs above anything she should be ashamed of herself. Please do not go to this location especially if you value customer service and respect. Shame on you Cindy for who you have chosen to be towards customers and patients.”

“Outstanding - I have been a client of PBH for over 20 years and could not be more pleased with the service I have received over the years, regarding both my therapist and the office staff. Cindy and Kathy are both kind and professional, and Bill Hargett's counseling and guidance have many times been the only reason I kept putting one foot in front of the other. Highly recommended. Pickerington staff is also an A+ group.”

“This place is the best! Cyndi is extremely organized and one of the sweetest people I have ever talked to. The counselors all have a lot of experience and I would highly recommend them to anyone searching for a friendly, qualified therapist in the Lancaster area.”

“The entire staff was incredibly nice and made a very comfortable experience for me. Everyone was easy to talk to and I would recommend them 100% any day!”